Posted:18 Month
Duration of employment:
Permanent
Career field:
customer service
Salary (Monthly):
Less than 35,000 PHP
Location of Job:
Mandaluyong, Metro Manila, Philippines
Description:
Job Responsibilities:
• Prepare written reviews on Customer Credit Files relative to financial strengths and weaknesses of customers with opinions as to credit • worthiness.
• Gather information for Customer Credit Files through inquiries and investigations with trade suppliers, financial institutions, professional firms • or individuals.
• Establish and maintain a computerized Customer Credit Files.
• Spreading financial statements through the use of computerized financial software program and analyze reports produced by the system for • preparation of written reviews and credit analysis.
• Analyze Customer Credits and highlight problems or questions.
• Assist the Collection Department in the collection of delinquent accounts.
• Follow the Corporate rules of Compliance as set forth by the Corporate Compliance Department.
• Contact customers to collect past due invoices.
• Research and resolve customer disputes in a timely manner.
• Review and approve orders on hold and escalate for approval as needed.
• Review and process customer deductions.
• Work with various internal departments to gather supporting documentation to determine validity of deducted amounts.
• Submit request for credit memos as needed.
• Reconcile A/P statements to A/R aging to ensure all invoices are set up for timely payment.